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Privacy notice

Privacy notice 

This privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


i.    Who is the data controller?

Eiffage Infrastructure Gestion et développement protects the privacy of all users of its website in its capacity as a data controller within the meaning of the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.
The main aim of this Privacy notice is to inform you about the following aspects of any Personal Data processing carried out by Eiffage Infrastructure Gestion et développement as the data controller in connection with the Website:
-    The procedures used to collect and process your personal data (PD);
-    The manner in which Eiffage Infrastructure Gestion et développement uses your PD;
-    Measures taken by Eiffage Infrastructure Gestion et développement to protect your PD;
-    The obligations imposed by the United Kingdom General Data Protection Regulation;


ii.    When does this privacy notice apply?

This Privacy Notice describes how Eiffage Infrastructure Gestion et développement uses and protects Personal Data collected through the site & offline communications. 
By allowing cookies or otherwise giving us your Personal Data, you agree to the terms of this Privacy Statement. If you do not agree with this Privacy Notice in general or any part of it, you should not access the site or otherwise give us your Personal Data.


iii.    What personal data do we process?

•    Personal data collected through Eiffage Infrastructure Gestion et développement ‘website

The information required by Eiffage Infrastructure Gestion et développement for the above purposes is marked with an asterisk (*) on the relevant pages of the website. If you fail to complete the required fields marked with an asterisk(*), your access to all or part of the services and functions of the website could be blocked, and your requests may not be processed. The other fields are optional and are designed to improve the quality of the service proposed on the Website.
Eiffage Infrastructure Gestion et développement collects the following main pieces of information: 
-    Mandatory Information with an “*”  : Last name, First name, Postal Code, City, Email, Message, Profile, Subject.
-    Optional information : Adress, Country, Phone Number, attached files 

The individual may choose to include personal data in the 'Message' they send to Eiffage Infrastructure Gestion et développement. However, it's important to note that Eiffage Infrastructure Gestion et développement doesn't request any additional personal information in this inquiry  and additional personal data are provided voluntarily by the sender. Please be aware that if you reach out to us, we may retain a record of our correspondence.


iv.    How do we use your personal data?

Eiffage Infrastructure Gestion et développement processes Personal Data via the website for the following purposes (hereinafter the “Purposes”) :
-    To answer your questions or requests for information and process any other requests or applications through the contact page (Human Ressources, Estimate, Informations, Purchase department, others)
-    To allow you to monitor the website and changes to its content
-    To answers information request form the website users


v.    Who do we share your personal data with?

Eiffage Infrastructure Gestion et développement do not sell or rent Personal Data. For some of the purposes described above, the Personal Data collected by Eiffage Infrastructure Gestion et développement may be transferred to the following recipients to ensure the operation of the Website and the fulfilment of the Purposes:
-    Eiffage Infrastructure Gestion et développement relevant departments and/or services with the ability answer your inquiry
We will disclose your Personal Data if required to do so to comply with any applicable law or regulation or in response to a legal demand, subpoena, warrant or other similar request.
 We will also disclose your Personal Data to any regulatory or law enforcement or governmental agency if we believe that such action is necessary to protect the rights, property or personal safety of Eiffage Infrastructure Gestion et développement, its customers, the public or any third party.

vi.    Is your personal data transferred outside of the UK?

Our affiliates, properly vetted sub-processors and third-party service providers are engaged in maintenance and operation of the site :
-    The society ALTER WAY MAKERS host the data in France
-    The third-party application management is managed by the society ATOS conjointly with Eiffage‘ subsidiary EIS (Eiffage Information System)
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Statement. Data Processing Agreement (DPA) were inserted in the contract between Eiffage Infrastructure Gestion et développement and ALTER WAY MAKERS / ATOS.


vii.    How long do we keep your personal data?

The collected Personal Data is retained for the time required to answer your information request. 
Once the request has been answered, we will delete the information related to the request. 

The collected Personal Data is erased whenever one of the following events occurs:
-    Expiry of the retention period
-    Exercise of your right to request the erasure of your data 
-    Discontinuance of the Website “Eiffage in the UK” for any reason whatsoever
+ Please refer to cookies page if you are searching for the retention period of cookies

We retain personal data for as long as is required for the purposes for which we collect it, and other purposes that are not incompatible with this. 

viii.    What are your legal rights?

You have several rights under data protection laws in relation to data held about you.  By law you have the right to:
•    Your right of access : You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. 
•    Your right to rectification : You has the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. 
•    Your right to erasure : You has the right to ask us to erase your personal information in certain circumstances. 
•    Your right to restriction of processing : You have the right to ask us to restrict the processing of your information in certain circumstances. 
•    Your right to object to processing : You have the right to object to processing if we are able to process your information because the process forms part of our public tasks or is in our legitimate interests. 
•    Your right to data portability : This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organization to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering a contract and the processing is automated. 

When you consent to a data processing, it is important to know that you have the right to withdraw your consent from any data processing.
The rights set out above are not absolute and are subject to exemptions and limitations that mean we don’t always need to comply with your request. We have a delay of one month after receiving the right request to answer.
You can exercise your rights explained through this email through this link


ix.    How to contact us?

If you have any concerns about our use of your personal information, you can reach Eiffage Infrastructure Gestion et développement through this page

x.    Complaints to the Information Commissioner Office ?

If you are unhappy with the way we are using your personal information, you can complain to the UK Information Commissioner’s Office. We are here to help and encourage you to contact us to resolve your complaint first.
The ICO’s address :
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

xi.    Updates to our privacy information
Eiffage Infrastructure Gestion et développement will update this page if there are important changes. This page was last updated in july 2024.

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